Wrong Number Wishing....

Greetings from the Glass City,
I know my entries have not been as frequent as they have been, but I appreciate your understanding. It's been a zoo as of late with lots going on but most of it could be worse. I'm feeling okay right now. My sugar has been staying where it needs to so I am very blessed to know that my meds are working. Today was a nutty day at work when I got a call from a guy who was calling the wrong hospital and wanted me to do something about the service he got at another hospital. He talked to the president of the other hospital and said he wasn't satisfied with the response he got and said it was "not in a timely manner to my satisfaction"... so he called the president of the other hospital "a joke" and wanted me to do something about it... I told him he needed to contact the other hospital and talk to their administrative reps or a patient advocate etc... and the guy didn't want to. I tried four times to explain to him that we don't have anything to do with the other hospital and tried to re-direct him. But he wouldn't listen. Finally I said "is there anything else that I can do for you?" to which he responded "you aren't helping me with what I want right now"... I wanted to pound my head against the wall. I repeated my earlier comments to him and he finally said "I wish you all the pain and suffering that I've been through"... and then he hangs up. What a dreamy sweetheart that guy was. I wanted to say something nasty, but my christianity had to go and come to the fore... so I wished him a good day and that was that... arrrrrrrrrrrrrgh! There, but for the grace of God, go I...